A preorder is an order that includes a newly released product that is not currently available for immediate shipping. We fulfill all preorders as soon as we receive inventory.

^*If your order includes items in addition to a Rugged Folio or Rugged Case for iPad Pro and your shipping address is in the US, then we will split your order and ship the available items immediately. This means that the items in your order that are ready to ship will be sent together, and the preordered item(s) in your order will ship separately once available. This way, you can get your items as soon as possible!

^**In most cases, we are not able to split international preorders this way due to the high costs of international shipping.

We charge at the time of purchase in order to prevent any “surprise" charges once your order ships.

If you would like to cancel or change your order, please email our support team at support@nomadgoods.com with your request and your order number. Once an order is placed, there is no guarantee that we will be able to cancel or edit the order information, even if the status still states "Unfulfilled" or "Pending Fulfillment". We are not able to cancel or change any part of an order once it has shipped from our warehouse.

^*Please refer to our Return Policy for information on how to process a return.

Rugged Case for iPad Pro 12.9-inch

This Rugged Case was designed specifically for iPad Pro 12.9-inch (4th gen), but is also compatible with iPad Pro 12.9-inch (3rd gen). The only difference when using the Rugged Case on an iPad Pro 12.9-inch (3rd gen) is that the camera opening on the back of the case is larger than the camera itself.

Rugged Case for iPad Pro 11-inch

This Rugged Case was designed specifically for iPad Pro 11-inch (2nd gen), but is also compatible with iPad Pro 11-inch (1st gen). The only difference when using the Rugged Case on an iPad Pro 11-inch (1st gen) is that the camera opening on the back of the case is larger than the camera itself.

Rugged Folio for iPad Pro 12.9-inch

This Rugged Folio was designed specifically for iPad Pro 12.9-inch (4th gen), but is also compatible with iPad Pro 12.9-inch (3rd gen). The only difference when using the Rugged Folio on an iPad Pro 12.9-inch (3rd gen) is that the camera opening on the back of the case is larger than the camera itself.

Rugged Folio for iPad Pro 11-inch

This Rugged Folio was designed specifically for iPad Pro 11-inch (2nd gen), but is also compatible with iPad Pro 11-inch (1st gen). The only difference when using the Rugged Folio on an iPad Pro 11-inch (1st gen) is that the camera opening on the back of the case is larger than the camera itself.

No, the magnets in Rugged Folio do not interfere with any functions of the iPad Pro. iPad Pro was designed by Apple to interact with magnetic features of its cases. For example, the smart wake and sleep functionalities are achieved by the precise placement of magnets inside the folio cover.

Yes, Rugged Folio easily folds into a kickstand with the use of magnets inside the folio cover. Rugged Folio's kickstand mode allows for easy reading, typing, and streaming.

Yes! Our Horween leather is vegetable-tanned, imbued with natural waxes and oils and the surface is not sprayed with any chemicals or synthetic sealants. Due to the lack of synthetic finishes, this natural leather will scuff and scratch with normal use. But with time the leather will develop a beautiful patina, which will blur imperfections and add additional protection to the leather. If you always want a perfect finish, this is not the case for you. But, if you are after the perfect authentic leather patina, this is absolutely the case for you. For best care, we recommend a quality leather conditioner.